PRIVACY
Clear handling of your information.
This notice explains how Toran handles information submitted through the public enquiry form. It is a practical website notice and should be reviewed as Toran’s services and provider arrangements develop.
Information collected
The enquiry form collects your name, work email, organisation, optional role and company size, enquiry type, the operating challenge you describe, and your consent to be contacted.
Technical security information such as an IP address may be processed temporarily to limit abuse and verify legitimate form submissions.
Why it is collected
Toran uses these details to understand your enquiry, determine an appropriate starting conversation, respond to you, and protect the website from spam or misuse.
Your enquiry details are not used to make automated decisions about you.
Service providers
Toran uses hosting infrastructure to serve this website and, when configured, Resend to deliver enquiry emails. Cloudflare Turnstile may be enabled to verify that a submission is legitimate. These providers process only the information needed to perform their role.
Retention and security
Enquiry information is kept only for as long as reasonably needed to respond, maintain appropriate business records, and meet applicable obligations. Toran aims to minimise the data it collects and uses proportionate technical and organisational safeguards.
No internet transmission or storage method can be guaranteed to be completely secure.
Sensitive information
Do not submit confidential, personal, protected, privileged or security-sensitive information through the public form. Toran will establish an appropriate channel before reviewing sensitive material.
Contact and requests
To ask a privacy question, request access or correction, or raise a concern, use the Toran contact form and select General enquiry. Please do not include sensitive information in the initial message.
